Boram Anywhere – Frequently Asked Questions

About

Boram Anywhere provides easily accessible information and emotional support to parents from the comfort of their homes. Access 1-on-1 virtual coaching sessions, Text a Coach, Boram virtual class library, and parenting community for early parenthood support that makes becoming a parent easier.

If you expect your baby to arrive in the next 3 months, or you are a parent of a baby under 1 year of age, we recommend joining now!  All parents can benefit from some additional support, and the sooner your needs are met, the better. Boram Anywhere has a limited number of spaces; to ensure your spot we encourage signing up right away. 

Our membership options allow parents to choose the frequency of 1-on-1 virtual coaching sessions and the length of membership.  The 6 month Standard membership is most popular, allowing for a high level of support during the months when it is most needed. 

Your team of coaches can be reached via text message between 7 am and 7 pm daily and through scheduled 45 minute, 1-on-1 virtual video coaching sessions. After purchasing your subscription, you will be granted access to our members portal, giving you easy access to all of Boram Anywhere’s offerings.

Our Team

All of our postnatal coaches are postpartum doulas and Certified Lactation Counselors.  Each coach brings their unique experience and expertise, and are overseen by an IBCLC and our team lead, who is certified in perinatal mental health.  Our team members undergo ongoing training to increase knowledge base and hone interpersonal skills.  Our coaches have been described as empathetic, judgment-free, encouraging, insightful, and supportive.

Your coach is like a supportive friend that really knows about the first year postpartum!   Lean on them as a listening ear, someone to be focused on your needs when everyone else is focused on the baby,  and a source of reliable, evidence-based information.  Our coaches aim to leave you feeling supported and confident, whether that means answering your questions, troubleshooting a specific issue, or going through some general check-ins and frequently addressed topics for the stage of parenthood you are in. 

 

Previous clients have described working with a postnatal coach as helpful, grounding, and comfortable, and said that they considered their coach a friend, an advisor, and a mentor. Your coach is someone who is rooting for you, answering your questions, and providing you with options, without judgment, so you can make the choices that are best for YOU! 

We encourage you to choose one coach to regularly work with in 1-on-1 virtual coaching sessions so that you can build a relationship with them and they can give personalized guidance.  Of course, we are a team, and are happy to set up a session with another coach if ever it’s helpful!

 

Our text line is attended by various coaches to ensure prompt response time.  If you have a question directed to your coach specifically, just let us know!

A postnatal coach can be looked at as preventative care or a supplement to meeting with a therapist. While both provide emotional support, postnatal coaches offer parenting support, not mood/anxiety disorder treatment.  Parenting support may help to prevent mood and anxiety disorders.  1 in 5 moms experience a mood or anxiety disorder during pregnancy or postpartum, and the number one protective factor is perceived support.  Our coaches are here to walk beside you through the transition to parenthood and work with you to identify your needs and have them met so that you can embrace parenthood with confidence and grace.  Your postnatal coach provides information and expertise on infant development and the transition to parenthood, helps troubleshoot parenting logistics/scheduling, and gets you connected to that village they’re always talking about.  And, our coaches can share mental health therapist information when it’s helpful! 

1:1 Virtual Coaching

Sessions are tailored to your individual needs and follow a loose and moldable format that is guided by your questions, topics of interest, and areas of concern.  Sessions feel conversational and connected, while imparting information and emotional support that is fitting for the family.

Your coach will work with you to outline each session to fit your individual needs.  Sometimes, this means entering the session with an intention and goal(s).  Other times, this means starting your session by sharing your experiences with your coach and establishing what is most important to address together.  Every family’s needs are different, and needs are ever-changing, so no two sessions are alike! 

All parenting/parenthood topics are welcome, and nothing is too small or big.  Even if you feel like you have a silly question, we’ve probably heard it many times before!  Our coaches are qualified to discuss a wide range of topics, and if there is an area where we don’t have expertise, we will work to connect you with a professional that does. Some of the most frequently covered topics include: 

Yes!  Breastfeeding is a common topic of interest, and many join Boram Anywhere for access to ongoing lactation support.  All of our coaches are Certified Lactation Counselors (CLC) or International Board Certified Lactation Consultants (IBCLC) overseen by an IBCLC.  Whether you dedicate sessions to specifically address breastfeeding concerns/changes or breastfeeding considerations are interwoven in other topics, rest assured your coach is here to support you.

If you are a soon-to-be parent, we encourage booking a Parenthood Prep session in your third trimester or within 3 months of when you expect to grow your family.  If your baby is here, put your first session on the calendar right away!   

Partners are always welcome to join sessions. Some parents use sessions to discuss topics/priorities together and make a plan for the future that feels like a good fit for everyone. 

Babies, and their needs, are always welcome in Boram Anywhere sessions. Your coach is understanding of infant needs and can get a full picture to best tailor support to your needs by seeing it! 

After purchasing, parents can book sessions through our online booking system as soon as 12 hours prior.  Contact your coach if something urgent comes up, and we can see if it’s possible to fit in a session even sooner! 

Standard subscriptions come with 4 virtual coaching sessions a month, and Lite subscriptions come with 1 session per month. While your sessions expire at the end of each month, when you use your sessions is entirely up to you. Use sessions more frequently to troubleshoot a specific challenge, or space your session at regular intervals.

All sessions can be rescheduled up to 12 hours prior to the scheduled time.  Unfortunately, cancellations within 12 hours of the session start time must be billed in full.

Text a Coach

You are welcome to text our team of coaches as often as you’d like! If a question requires several follow up questions to give an answer best tailored to your needs or is better answered face to face, our team of coaches will encourage you to use one of your 1-on-1 Virtual Coaching Sessions for more quality time and thorough answers.

Our team of coaches attend the text line from 7 am to 7 pm EST daily. Feel free to text us at any time, day or night, but know that if you send us a text at 2 am, we will respond the next day. Boram Anywhere is a non-medical, non-emergent service. In an emergency, please contact 911.

Classes and Community

Access our virtual class library for 10+ recorded classes including, but not limited to, Baby Wearing, Lactation Q&A, Bottle Feeding, Sleep!, Is This Normal?, and Infant Safety & CPR.

Boram Anywhere members can access our private community groups to get to know other families and learn from their experiences. At this time, we do not host live events, but look out for our Live Classes and Q&A sessions coming soon!

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